Effective Date: July 9th, 2025
Welcome to Olive! This Privacy Policy applies to all our websites, applications, services, and other offerings linked to this policy (collectively, the “Services”). It explains how Olive Financial, Inc. (“Olive,” “we,” “our,” or “us”) collects, uses, stores, and protects your personal data. Please read it carefully to understand your rights and our responsibilities regarding your information.
In providing the Services, Olive may collect personal data from individuals interacting with our Services, including, without limitation, website visitors, customers, potential customers, and service providers. By accessing or using our Services, you acknowledge and consent to our practices regarding the collection, use, and sharing of your information as outlined in this Privacy Policy.
This Privacy Policy addresses how we handle “personal data,” defined as any information identifying or relating to a specific individual, including information classified as “personally identifiable information” or “personal information” under applicable privacy laws, rules, or regulations. This Policy does not apply to the practices of entities we do not own or control or to individuals we do not manage.
This Privacy Policy does not cover personal information we process on behalf of our business customers in providing Services to them. In such cases, our data handling is governed by agreements with these customers. If you have concerns about personal information processed on behalf of a business customer, please contact that customer directly, as they control the use of your information.
This chart details the categories of personal data that we collect and have collected over the past 12 months:
| Category of Personal Data | Examples of Personal Data We Collect | Categories of Third Parties with Whom We Share this Personal Data |
|---|---|---|
| Identity and Profile Information | First and last name Email address Mailing address Company Job title Other identity verification information reasonably requested | Service Providers Parties You Authorize Your Employer (If you register with a company email address) |
| Payment Information | Credit card number Payment card type Bank account and routing number Billing address | Service Providers (e.g., Stripe if used to process payments) |
| Web Analytics | Web page interactions and usage (through PostHog - see their Privacy Policy for more details) Session information IP addresses | Service Providers Parties You Authorize |
| Device IP/Data | Device ID Domain server Type of device/operating system/browser used to access the Services | Service Providers Parties You Authorize |
| Other Identifying Information that You Voluntarily Choose to Provide | Identifying information submitted by you in emails, messages, posts, survey responses or other content you share, post or upload to the Services | Service Providers Parties You Authorize Your Employer (If you register with a company email) |
We collect personal data about you from the following categories of sources:
We will not collect additional categories of personal data or use the personal data we collected for materially different, unrelated or incompatible purposes without providing you notice.
We disclose your personal data to the categories of service providers and other parties listed in this section. Depending on state laws that may be applicable to you, some of these disclosures may constitute a “sale” of your personal data. For more information, please refer to the section with state-specific rights below.
We may share any personal data that we collect with third parties in conjunction with any of the activities set forth under “Meeting Legal Requirements and Enforcing Legal Terms” in the “Our Commercial or Business Purposes for Collecting Personal Data” section above.
All of your personal data that we collect may be transferred to a third party if we undergo a merger, acquisition, bankruptcy or other transaction in which that third party assumes control of our business (in whole or in part). Should one of these events occur, we will make reasonable efforts to notify you before your information becomes subject to different privacy and security policies and practices.
We may create aggregated, de-identified or anonymized data from the personal data we collect, including by removing information that makes the data personally identifiable to a particular user.
We may use such aggregated, de-identified or anonymized data and share it with third parties for our lawful business purposes, including to analyze, build and improve the Services (including to improve our algorithmic models) and promote our business, provided that we will not share such data in a manner that could identify you.
When providing our Services, we may access data from systems you choose to connect to Olive, such as databases and APIs. We process this to deliver core product functionality, run and generate your apps, monitor usage to improve usability, diagnose bugs, prevent abuse, and suggest apps you may find useful to build, like recommendations based on your database schema.
We implement appropriate security measures for these connections and do not independently store your personal data beyond what is necessary for the Services or as otherwise provided in this Privacy Policy.
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser, tell us how and when you visit and use our Services, analyze trends, learn about our user base and operate and improve our Services. Cookies are small pieces of data– usually text files – placed on your computer, tablet, phone or similar device when you use that device to access our Services.
We may also supplement the information we collect from you with information received from third parties, including third parties that have placed their own Cookies on your device(s). Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.
We use the following types of Cookies:
You can decide whether or not to accept Cookies through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your device.
If you do this, however, you may have to manually adjust some preferences every time you visit our website and some of the Services and functionalities may not work.
To explore what Cookie settings are available to you, look in the “preferences” or “options” section of your browser’s menu. To find out more information about Cookies, including information about how to manage and delete Cookies, please visit http://www.allaboutcookies.org/.
We seek to protect your personal data from unauthorized access, use and disclosure using appropriate physical, technical, organizational and administrative security measures based on the type of personal data and how we are processing that data. You should also help protect your data by appropriately selecting and protecting your password and/or other sign-on mechanism; limiting access to your computer or device and browser; and signing off after you have finished accessing your account.
Although we work to protect the security of your account and other data that we hold in our records, please be aware that no method of transmitting data over the internet or storing data is completely secure.
As part of our Services, we may maintain audit logs of user activities based on your configured settings. These logs may record actions such as tool creation and database queries. The specific activities logged, retention periods, and access permissions are determined by the settings you select. If you are a business customer, you control who within your organization can access these logs through your administrator settings.
If you are a business customer, access to your data by your authorized users is restricted based on the permissions you configure within the Services. You are responsible for setting appropriate internal permissions. Our support teams may require temporary access to troubleshoot issues upon request and as otherwise provided in this Privacy Policy.
We retain personal data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services (including, without limitation, for so long as necessary to “settle” a transaction). In some cases we retain personal data for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, or is otherwise permitted or required by applicable law, rule or regulation.
We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
As noted in the Terms of Service, we do not knowingly collect or solicit personal data about children under 13 years of age; if you are a child under the age of 13, please do not attempt to register for or otherwise use the Services or send us any personal data.
Under California Civil Code Sections 1798.83-1798.84, California residents are entitled to contact us to prevent disclosure of personal data to third parties for such third parties’ direct marketing purposes; in order to submit such a request, please contact us at [email protected].
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal data to third parties who intend to license or sell that personal data. You can exercise this right by contacting us at [email protected] with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account.
To the extent that Olive is processing any of your personal data in scope of the Colorado Privacy Act, Connecticut Data Privacy Act, Montana Consumer Data Privacy Act, Oregon Consumer Privacy Act, Texas Data Privacy and Security Act, Utah Consumer Privacy Act and/or Virginia Consumer Data Protection Act, Olive will:
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time, but we will alert you to any such changes by placing a notice on the Olive website, by sending you an email and/or by some other means. Please note that if you’ve opted not to receive legal notice emails from us (or you haven’t provided us with your email address), those legal notices will still govern your use of the Services, and you are still responsible for reading and understanding them.
If you use the Services after any changes to the Privacy Policy have been posted, that means you agree to all of the changes. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your personal data or your choices and rights regarding such collection and use, please do not hesitate to contact us at [email protected].