RTK is a live-event analytics company processing tens of millions of dollars in transactions annually. Using Olive, teams ranging from executive staff to market analysts can now create data-connected analytical dashboards through simple prompts. RTK's teams edit and share dozens of tools across the entire organization like:
Previously, RTK would use off-the-shelf software like Tableau or build tools with their in-house engineering team. Over time, this became a burdensome process for them as software would become restrictive and relying on humans was cost and time intensive. After moving to Olive, RTK was able to re-focus their engineering teams on more important key initiatives, using quick and easy dashboarding to assist along the way.
This is the story of how RTK started moving at the speed of thought.
Olive helps companies build powerful admin dashboards connected to their data in minutes. Instead of wrestling with complex BI tools or waiting on engineering resources, users simply describe what they want in plain English. Olive's AI agent generates complex, interactive dashboards connected to their data.
RTK operates in an extremely complex market, analyzing signals across thousands of live events to determine optimal price valuations. Their team of analysts, engineers, operations staff, and more relies on data to make the best decision in the quickest time. This includes sophisticated business intelligence from real-time dashboards to reliable lookup tables that would quickly showcase trendlines and highlight issues.
As RTK grew, leadership faced a common scaling challenge: maintaining visibility into key business metrics without derailing core development work. The engineering team needed to focus on improving core valuation software, but the team desperately needed better tools. Casey Klein, Chief Strategy Officer, explained:
“The data that backs that up or disproves assumptions is really important. The need to have that surfaced in a clear, consumable, and reliable way was something that we knew we needed help with.”— Casey Klein, Chief Strategy Officer
When Klein had a hunch about market segments or wondered about operational challenges, he couldn't explore the data himself. Instead, he'd have to justify the need ahead of other business priorities and potentially wait weeks for a custom dashboard. RTK realized that a tool that could allow anyone on the team (technical or not) to explore any curiosity about business data could turn into a competitive advantage.
The team had consistently tried alternatives that would often fall short of their goal:
Custom hard-coded dashboards required engineering time for every modification - time that the team couldn't justify given competing priorities. The team valued quick iteration and experimentation, and going back to data teams for each question was not the best use of their time.
Existing services like Tableau proved too complex for non-technical users and still required manual development intervention frequently. Klein put into words a story that is common for many Olive champions: “[Tableau] was just like a lot of hunting and pecking where I was trying to marry tables within databases. There are different features that were far outside of my scope of understanding”
The visualizations that Klein has been building on Olive would not have been possible by a non-technical user on Tableau, let alone by a technical user in some acceptable time frame. Klein recounted his experience trying to build some of these dashboards in Tableau before moving their team to Olive.
“It's unfathomable to build. I mean, I have no confidence I could have built it in Tableau. It's very complex with different variables popping in and views popping in... would have been impossible.”— Klein
RTK's vision: Give anyone the ability to build any dashboard that could improve the business or connect the dots between pieces of data- just by asking.
The team connected their database and started building critical dashboards.
More important than anything, Klein finally felt free to explore. Now that dashboards simply required a prompt, great reports and competitive advantages emerged from ideas that would require extensive justification.
“I might have an idea at any given time that I need to flush out on my own. If I were to do something in-house, an idea kind of has to be flushed out to justify inserting that into our queue for our development team to work on.”— Klein
With Olive, Klein could “jump into Olive while I'm watching a football game on my couch because I'm curious about this one item. And pretty soon it evolves into a totally new dashboard that I look at regularly for actionable business insights.”
Olive is now a daily part of operations at RTK, and is integrated across roles ranging from founding executives to directors to analysts. They have dozens of dashboards created by many people on the team and have become integral to the team's decision-making process.
“We'll hold regular meetings to just surface the dashboard to all members of the group so that they can see at a quick glance how performance is trending, how certain features are working, if they're working as expected.”— Klein
AI-First Approach: Unlike traditional tools that require manual query writing and developer intervention, Olive starts with natural language queries and builds from there.
Self-Service Analytics: Executives can explore data and build dashboards independently, without requiring development resources.
Rapid Iteration: The ability to quickly test ideas and iterate on dashboard designs without formal development cycles.
Olive customers can typically get a hold of a team member in a matter of a few seconds. Our team makes itself available across our in-app chat, Slack Connect channels, email, and even phone support. RTK highlighted Olive's exceptional customer support as a key differentiator:
“What Olive does that is far superior to any other tool I've experienced is the level of support and responsiveness is top notch. I can shoot a note to you via chat, via email, via Slack, and I'll get a response often within minutes.”— Casey Klein, Chief Strategy Officer
For customers that opt-in, our team will personally review every tool built on Olive and refine it as part of our commitment to making your internal tools feel effortless. There have been a few instances where RTK team members needed assistance building rather complex tooling and ran into a snag. In each of these scenarios, we were able to resolve the issue and have the user in a success state in a matter of a few minutes.
The hard truth: every previous BI software or internal process would require significant legwork to understand the ropes and actually get to a working solution. Olive is special because our AI agent pipelines handle any pre-configuration and build the tools in an extremely flexible execution environment. Anything that our AI won't take care of is something that our team is happy to help fill in the place of.
After implementation, RTK quickly realized how much power they'd brought to the entire team.
The most immediate impact was the dramatic reduction in time-to-insight:
Before: Days to weeks to build executive dashboards
After: Hours to complete complex multi-page dashboards
The democratization of data analytics has helped transform how RTK operates. They're excited to integrate it deeper within the organization:
“The more we're able to get Olive into the hands of the existing team, I think it will actually help us, our organization, collectively work a lot more efficiently and a lot more creatively than what we're able to do today.”— Klein
The ability to quickly surface and drill down into performance issues has accelerated RTK's internal processes:
“The level of visibility creates a much higher level of responsiveness... The questions of ‘why is [our data] doing this’ can be fleshed out a lot more quickly, a lot more efficiently, and you gain a lot more alignment across stakeholders.”— Klein
RTK sees significant potential as Olive continues to evolve and as they expand access across their organization. The combination of powerful AI capabilities, intuitive interface, and exceptional support has created a foundation for data-driven decision making that scales with their business.
Klein's assessment captures the transformation:
“What Olive does, and how we use it, is a way to more quickly identify where we need to make greater investment in our core work - Positively impacting our P&L and directly driving efficiency, revenue, & profitability.”— Casey Klein, Chief Strategy Officer